FAQ'S
What does the AMR-100 receiver
cost?
For stations desiring to purchase a spare or
second receiver the AMR-100 or AMR-100I (Internet-only version) is $1,495
and sold through Satcom Resources
(http://www.satcomresources.com/Amb-OS-Media-AMR-100-Receiver). Be
sure to check their site periodically as they sometimes run special
offers.
Does the signal interfere with
my Unity 4000?
Not at all. The two
devices will work side-by-side without a problem.
Does this make my Unity 4000
obsolete?
No. The Unity 4000 will continue to be used
by several full-time networks such as SkyLight, Moody, Salem and USA .
How do you “guarantee”
delivery?
By using the AMR-100 receiver's connection
to the Internet to “report home” when there are missing pieces of the
audio file (also known as “packets”). In that instance, those missing
portions will be re-transmitted, via Internet, if so configured, until the
file is complete. This return connection is not critical for the receiver
to operate.
What programs will be
available on the AMR-100 receiver?
A current listing
of available programs can be viewed on the Participating
Broadcasts section of this website.
Will you send any types of
files other than audio?
It is possible, yes. Since the
AMR-100 is an intelligent storage and transfer host, it can store just
about any type of file which may include: Promo packs, copy for on-air
support, training videos, graphics for Web promotion, etc.
Will the current FTP sites go
away?
No, but we certainly encourage you to use what
will be your “in-house” storage and transfer site for many programs. Since
the AMR-100 will reside on your local area network, the transfer speed
will be nearly 100 times faster than from remote FTP servers.
How do I know which files to
obtain?
A full
list is available at http://www.amb-os.com/programs. There, you’ll find
the programs available as well as a link to the live broadcasts being sent
via Amb-OS.
On file naming, it
appears that all the program files will have a date stamp. Is there
a way to add a Day of the Week code on the
file?
Yes. Our User Interface (UI) gives
you that option. You can download the interface at: http://www.amb-os.com/ui
There's a
concern on the varying audio levels that the different programmers send
out. Is there maybe a way to include a normalize
(compander) feature when converting them?
We’ve established a -6dBFS normalizing process for all
of the contributing ministries. The current version of the UI provides
normalization, should you wish.
How do I get a copy of the receiver
manual?
Two
ways:
1) You can browse to the
support page on our website: http://www.amb-os.com/support.html
or
2) There is also a pdf version of the
manual on the receiver that can be accessed by browsing to your
receiver’s IP address. Click on the graphic of the receiver near
the middle of the page to download it. BTW..the version on the
receiver itself is always the most recent manual available since we
download it via satellite directly to your unit when it becomes
available.
How do I arrange for
programs to appear on my
receiver?
The list
of programs that are available is viewable on our website at www.amb-os.com/broadcasts.html
Visit our online Permissions Portal to request new
programs or make other changes. Our "What's New" page gives more details..
http://www.amb-os.com/new_new.html
Why can’t I see the files on my receiver? I
used to be able to.
This could happen as a result of the receiver’s IP address
being re-assigned by the DHCP server after a power cycle or firmware flash
reboot. This problem can be minimized by:
- Setting a STATIC (fixed) IP—see page 26 of the AMR-100 manual
- Making sure the receiver is on an uninterruptible
power supply (UPS); at the very least it should be
on a
protected power strip
To find the receiver’s new IP address:
- Press the ENTER button twice on the receiver front
panel
- Scroll down until you find the IP address; write the
number down carefully and enter the new IP address in the AMR-100
software User Interface
